Cancellation Policy

First, we want to start this topic by thanking you, our guest. Without your support, we would not be able to confidently stand behind our policy. It’s unfortunate that we have to implement such a policy but we feel strongly that the guests who visit us repeatedly, respect us [The Service Providers of Eden Health Spa and Salon]. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. Additionally, our front desk make confirmation calls/texts to ensure you are aware of your appointment. For these reasons we are obligated to compensate our staff for their time as well as make up for the lost revenue. We thank you for understanding and your cooperation in following our cancellation policy. 

As a courtesy to our service providers, all guests are required to give at least a 24-hour cancellation/reschedule notice. Failure to do so will result in a fee equal to 50% of the service cost. All guests will be asked to secure their appointments with a credit card.